SmartWire Select® Program
Companies like to talk about service, at Windy City Wire we back the talk up. Because of the tremendous confidence we have in our employees, our systems and our supplier partners we have decided to lay it all on the line ... back-ordered item ... you don't pay. We don't ship same day ... you don't pay ... We call these guarantees SmartWire Select.
SmartWire Select® Is:
A promise to have SmartWire Select® items in stock or you don't pay.
If we don't have stock on your SmartWire Select items, you receive those items free of charge.
SmartWire Select is broken down into three categories:
- SmartWire Select 15 item: Guaranteed to ship 15,000' of item on any single order. If for some reason we cannot fill an order completely, the back-ordered balance will be sent out free of charge.Smartwire Select 10 item: Guaranteed to ship 10,000' on any single order with the back-ordered balance of the item sent out free of charge.
- Smartwire Select 5 item: Guaranteed to ship 5,000' on any single order with the back-ordered balance of the item sent out free of charge.
- SmartWire Select 15, 10 and 5 items are identified in this catalog.
Promised Same-Day Shipment of SmartWire Select® Items or you don't pay.
If we don't ship your Smartwire Select items the same day your order is placed, you receive those items free of charge.
* Same-day shipment guarantee applies to orders that are placed before 2:00 p.m. Central Standard Time. The guarantee will carry over to the following day for orders placed after 2:00 p.m.
Return of SmartWire Select® Items Free of Restocking Fees.
SmartWire Select items may be returned at anytime, no questions asked with no restocking charges as long as the items are in their original packaging and free of damage.
Terms and conditions
- Standard payment terms are net 30.
- Failure to keep account current will result in forfeiture of SmartWire Select benefits.
- SmartWire Select items are subject to change at any time.
- Select 15, 10 and 5 are maximum footages in thousands that an account is entitled to during a monthly period. 15,000' per select 15 item, 10,000' on select 10 items and 5,000' per select 5 item.