Give me a more specific department-by-department breakdown on the benefits associated with your eCommerce Suite?
Accounting Department
It has been our experience that some companies like to keep certain types of information away from the customer � things like credit memos and unapplied cash. Because companies don't like to give you what you're entitled to (after all, it is your money), after they attempt to not disclose the credit or confuse the issue by applying the credit using some unorthodox accounting method that can be impossible to understand.
At Windy City Wire, we have a different philosophy; it's called "Real-Time, Full Disclosure." Has your credit manager/department ever spent days, weeks, or even months trying to clean up credit and accounting disputes? You know the process: first it's faxing. When the faxes are unreadable, you are mailed an account statement that is as confusing has the IRS tax code. The snowball begins to roll downhill. All of sudden other departments get involved in trying to clear up what should have been a simple matter. However it plays out, situations like this can become a time-consuming spiral that takes on a life of its own.
Our online real-time financial module gives our customers access to a variety of financial data that dates back over three years. View account aging, gain detailed access to every invoice open and closed, review payment history by check. Our system even lets you see in real-time how we applied the check to your account. Need proof of delivery to approve a payment. No problem � each invoice contains a tracking number link that gives you real-time status of the delivery including who signed for it. And yes, we give you access to the status and detail of all credit memos and unapplied cash.
Purchasing Department
The purchasing department has access to all kind of historical information that dates back over three years. Items purchased, frequency of purchases and prices paid are just a small sampling of what can be obtained. Plus, get real-time inventory status, track order status, and with our instant ordering solution there is no faster way to place an order.
Estimating Department
Need a quick price? Just head to our e-commerce products catalog for pricing on hundreds of items.
Shipping and Receiving Department
When you use our e-commerce suite to place orders, you can almost guarantee a more accurate paperwork system on your receiving end. More accurate receiving means your people have more time to tend to other matters that can save your organization time and money. Also, should any questions arise about the status of an item or a delivery, simply log on and get the data you're looking for instantly.
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